Your privacy is important to us, and here we explain what information we hold about you.

GDPR General Data Protection Regulation

May 2018 

Privacy statement

We only collect information which is necessary, relevant and adequate for the purpose you are providing it for. We collect this information on the meet and greet.

The information we hold on you is:

Full name.

Full address and Post code.

Landline Phone number.

Mobile phone number.

Email address.

Key Lock codes

In addition we hold your pet’s information such as:





Microchip details.

Vaccination details.

Health details.

Vet details.

These details are on paper and in digital form, and are deleted when you cease to use our services.

We NEVER share or sell this information.

We will never send you unsolicited ‘junk’ mail or communications.

Client keys are held in a locked cabinet completely separate from your address details.

You may at anytime ask us to delete some or all information we hold about you by text to 07786224439 or by email to